I bring over two decades of experience in leading technological projects and consulting services, with a specific focus on ServiceNow platforms. As a seasoned Director of ServiceNow Consulting Services, I have spearheaded numerous initiatives that resulted in successful outcomes and tangible improvements in service delivery and customer satisfaction. My expertise extends across business process optimization, strategic planning, and team management.

Over the years, I have amassed a wealth of knowledge and hands-on experience in orchestrating the implementation of ServiceNow platforms, ensuring seamless integration with existing systems, and driving organizational efficiencies. Understanding the intricate interplay between technology and business processes has been fundamental in my approach to optimizing service delivery and enhancing customer satisfaction. My strategic insights have been pivotal in guiding teams towards achieving overarching business objectives while maintaining a keen focus on the individual needs of our clients.